Question 1

How do I find an English-speaking doctor in Japan?

Accepted Answer

Search the JNTO Medical Institution directory or your local International Association, ask your embassy for its list, or use a foreigner-friendly clinic finder. Many large city hospitals have an international patient desk, and some clinics offer interpreter support by phone.

Question 2

Does Japanese health insurance cover my hospital visit?

Accepted Answer

Yes. If you are enrolled in National Health Insurance or employees health insurance, the insurer covers 70% of most treatment costs and you pay the remaining 30% at the counter. Bring your insurance card to every visit so the discount is applied automatically.

Question 3

What number do I call for an ambulance in Japan?

Accepted Answer

Dial 119 for an ambulance or the fire department; it is free and available 24 hours. Try to say "kyukyu" (emergency) and your address. For non-urgent medical advice on whether to call, the #7119 emergency consultation line is available in many areas.

Question 4

Which common medications are banned or restricted in Japan?

Accepted Answer

Some everyday cold and allergy medicines containing pseudoephedrine, and certain ADHD stimulants such as those with amphetamine, are restricted or prohibited. Check the rules and, if needed, apply for a Yakkan Shoumei import certificate before travelling with them.

Question 5

How do prescriptions and pharmacies work in Japan?

Accepted Answer

The doctor issues a prescription (処方箋, shohosen), which you take to a pharmacy (薬局, yakkyoku) to have filled, usually within a few days. The pharmacist explains dosage and can give you a medicine notebook (お薬手帳) that records what you have been prescribed.

Question 6

What should I bring to a clinic in Japan?

Accepted Answer

Bring your health insurance card and your residence card, plus any medicine notebook and a list of current medications. Cash or a card for the co-payment is useful, as some smaller clinics do not accept cards.

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